CHC42021 reflects the role of community service workers who deliver and support person-centred services to individuals and groups. Workers may provide support, advocacy or interventions to individual persons, groups or communities across a range of services.

At this level, workers may be autonomous with limited responsibility within established parameters and may supervise others. Work may take place in a range of community service, case work or case management contexts.

This qualification supports people working in community services roles that provide support, advocacy and interventions. It aligns to person-centred practice and common service contexts including community service, case work and case management.

• Little Bay (venue address: [TBC])

• Access to learning materials and assessment instructions through the training platform.
• Support channels and response timeframes will be explained at commencement.
• Reasonable adjustments may be available to support access and participation.
• Expectations for participation and progress will be confirmed before training starts.